Privacy Policy

This Privacy Policy explains how AL-QOTR PROFESSIONAL CO. (“AlQotr,” “we,” “us,” or “our”) collects, uses, and protects information through the AlQotr HR mobile application (the “App”). By using the App, you agree to the collection and use of information as described here.

1. Who this policy covers

AlQotr HR is a multi-tenant application used by employees of different organizations (“Employers” or “Tenants”) that have licensed the AlQotr HR platform. Your Employer’s HR/administrative team controls the employee data held within your organization’s instance of the App; AlQotr provides and operates the underlying technology as a service provider to your Employer.

2. Information we collect

Category	Examples	Why we collect it
Account & profile	Employee number, name, email, company/tenant selection, login credentials or one-time passcode	To authenticate you and connect you to your Employer’s account
Location	Precise or approximate location at the moment you check in or check out	To verify you are within your assigned work site when you record attendance
Camera & photo library	Photos or files you choose to attach	To let you attach documents or images to HR requests you submit
Biometric (Face ID)	Device-level Face ID authentication	To let you lock/unlock the App on your device; this is handled entirely by Apple’s Face ID system on your device — AlQotr never receives or stores your biometric data
Employment & HR data	Attendance records, leave/vacation balances, salary and payroll details, requests and their approval status, documents, assigned assets, team directory, events and announcements	To provide the core HR functionality of the App, as configured by your Employer
Device & diagnostic data	Device model, OS version, app version, push notification token	To deliver notifications, keep the App working correctly, and troubleshoot issues

3. How we use information

• To operate the attendance, leave, payroll, requests, and document features of the App
• To verify your identity and secure your account
• To send push notifications (e.g., request status updates, announcements)
• To maintain and improve the reliability and security of the App
• To comply with your Employer’s recordkeeping obligations under applicable labor law

4. How information is shared

We do not sell your personal information. Information is shared only:

• With your Employer, who is the primary controller of your employment data
• With service providers that help us operate the App (for example, cloud hosting and push-notification delivery via Firebase Cloud Messaging), under confidentiality and data-processing obligations
• Where required by law, regulation, or a valid legal process

5. Data security

Data is transmitted using encrypted connections (HTTPS). Session credentials are stored using secure, encrypted on-device storage. Face ID app-lock, where enabled, is handled entirely by your device’s operating system.

6. Data retention

We retain employment-related data for as long as your account is active and as required by your Employer’s recordkeeping obligations under applicable law. If you leave your Employer, your Employer determines the retention and deletion of your records in the App, consistent with legal requirements.

7. Your rights

Depending on your location and applicable law (including Saudi Arabia’s Personal Data Protection Law), you may have rights to access, correct, or request deletion of your personal data. Requests are typically directed to your Employer’s HR department, since they control your employment data; you may also contact us directly using the details below and we will route your request appropriately.

8. Children’s privacy

The App is a workplace tool intended for use by employees and is not directed at children.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date above, and where appropriate, through in-app notice.

10. Contact us